Refund Policy
Last updated 12 March 2026
Content Cloud is operated by Capturing Investments (Pty) Ltd. We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order details, or contact us and we will help you.
Cancelling a subscription
You can cancel at any time from the Billing page in your studio dashboard. Cancelling stops future charges; your plan stays active until the end of the period you have already paid for.
Further details
Paddle's own refund policy also applies to purchases made through checkout.